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About this website
These website terms explain the use of ovado.co, the informational website of Ovado Limited. The website introduces our company, money transfer services and business relationships, and provides ways to contact our team.
Ovado Limited is registered in England and Wales, company number 07394386. Our registered office is Office 113, Millennium Business Centre, 3 Humber Road, NW2 6DW.
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Information about our services
Information on this website provides a general introduction to Ovado. Money transfers are arranged through authorised agent locations. You cannot register for an account, submit a money transfer or make a payment through this website.
Before arranging a transfer, ask your authorised agent for the terms applicable to that service, the available payment methods, exchange rate, total charges, recipient amount and expected timing.
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Using the website responsibly
Please use this website lawfully. Do not attempt to interfere with its operation, gain unauthorised access to systems, or use it to transmit harmful or misleading material.
When contacting us, provide accurate information and use a contact address where we can reach you.
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Your transfer responsibilities
When arranging a transfer, you are responsible for providing accurate information, checking beneficiary details, complying with applicable laws and reviewing the transfer before confirming it.
If you discover an error, contact your authorised agent or Ovado as soon as possible. The consequences of incorrect information and any available remedies depend on the applicable service terms and law.
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Cancellations and refunds
You may request to cancel a transfer before it is paid to the beneficiary. Once the transfer has been paid, cancellation may not be possible and may require the beneficiary’s consent.
For a cancellation or refund enquiry about a particular transfer, contact the agent or our team with the relevant transaction reference.
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Website content and links
The Ovado name, logo and website content belong to Ovado or their respective rights holders. Please respect these rights when using or sharing material from the website.
Links to third-party websites are provided for information. Those websites have their own terms and privacy information.
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Privacy and questions
Our Privacy Policy explains how we handle personal information. To ask about these website terms or the information on this website, email info@ovado.co.