Good Questions.
Clear Answers.

Our fast and secure transfer service is designed to ensure your money reaches its destination quickly and reliably.

We use advanced encryption and secure payment technology to protect your funds and personal information, ensuring every transfer is handled safely and securely.

Ovado is committed to transparent pricing with no hidden fees or unexpected charges. Before confirming your transfer, you’ll clearly see the total cost and exactly how much the recipient will receive.

Please use our authorised agent locations for all money transfers and securely complete your transaction in just a few simple steps.

Enjoy a seamless transfer experience with convenient payment methods, including cash, bank transfers and credit or debit cards.

Our competitive exchange rates are clearly displayed before you confirm your transfer, giving you complete transparency and confidence in every transaction.

You are responsible for providing accurate information, ensuring beneficiary details are correct, complying with applicable laws, and reviewing your transfer before confirming. Ovado is not liable for losses resulting from incorrect or incomplete information provided by you.

You may request to cancel a transfer before it is paid to the beneficiary. Once the transfer has been paid, cancellation may not be possible and may require the beneficiary’s consent.

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, ensuring your information is handled lawfully and responsibly.

Our dedicated customer support team is available via email and phone to provide assistance. Email info@ovado.co to get in touch with our team.